About Us

We Make Your New Zealand Holiday Dreams Come True

New Zealand Guided Tours offers the country’s best range of guided tour packages. Arranging stress-free vacations for couples, groups and families is our passion.

Our New Zealand guided tours include all of New Zealand’s top destinations. In the South Island, these include Queenstown, Milford Sound, and Lake Tekapo. And in the North Island, these include Auckland, Wellington, the Bay of Islands, and Rotorua.

We promise to bring you the best New Zealand guided tour on offer, whether it’s your first time to New Zealand or your tenth!

As Wanaka/Queenstown locals, we know the secrets to creating an amazing guided tour. Select from over 30 New Zealand guided tours or simply tell us what you would like to do. We will help bring your dream New Zealand holiday to life.

What Our Customers Are Saying About Us

“It is with great pleasure that I and on behalf of Yennie and Luk Family (Larry, Connie & Ka Yui) write this testimonial to you, Patrick and your whole team. We have been back only a short while and have not stopped talking about how wonderful the tour was, how well everything was organised. You replied to us really efficiently every time and there were no hiccups during the journey. We would like to thank you for arranging a wonderful trip for us that exceeded all our expectations! […] We just had an amazing time from the minute we landed in Christchurch until we left. Patrick is an excellent tour guide, with his thoughtfulness, sharing of knowledge, the sightseeing became more meaningful. He was also patience, kind and helpful, which allow us to see him not just a guide but as a great friend towards the end of our holiday. […] THANK YOU from the bottom of our hearts to you and Patrick for making our NZ Trip memorable! You will be the first person we contact when we plan our next vacation to New Zealand.” – Toh & Luk Family (SawTin, Yennie, Larry, Connie & Ka Yui).

“I just wanted to say how much Jo and I enjoyed our time in New Zealand. We really loved all the things we did and saw during our tour. I would also like to say how much we appreciated our tour guide Chris’ extensive knowledge of all things New Zealand. We learned a great deal about the history and geography of the country, and its wine and chocolate! Thank you for helping to make it a truly memorable holiday.” – Fran Franks.

Why Book with New Zealand Guided Tours?

  • EFFICIENT: You will receive your detailed quote within 12 hours and all email communication will be quick and thorough.
  • PERSONAL: No two holidays are the same. We ensure your holiday is exactly what you are looking for and always treat each client like family.
  • TRANSPARENT: We always include and detail all costs to ensure there are absolutely no surprises.
  • NEW ZEALAND EXPERTISE: We have experienced all that New Zealand has to offer. We know it like the back of our hand and it’s an honour to pass our knowledge on to you.  We’re passionate about giving you a taste of the ‘real’ New Zealand!
  • DILIGENT: Every itinerary is triple-checked to ensure complete accuracy.  We pride ourselves on our attention to detail, so you can rest assured that your vacation will go smoothly.
  • CALM: We take care of planning and booking every part of your New Zealand holiday. Just tell us your ideas and we will organise everything for you.
  • HIGH QUALITY: We have inspected the accommodation properties, trialled the activities, personally vetted our tour guides. Tested every product that we are selling–all to make sure we are only delivering the best to our clients.
  • YOU ARE OUR PRIORITY: We value you, and we want to ensure your time in New Zealand is unforgettable. We will look after every group who books with us with thought and care through the entire process.

Who are New Zealand Travel Organiser Group

New Zealand Guided Tours is part of the New Zealand Travel Organiser group. After working in the Tourism industry for years, and with a Bachelor of Tourism and a Bachelor of Commerce up her sleeve, Francine saw a gap in the market.  “There were so many travellers coming to New Zealand with no idea about where to travel to next. How far the travelling distance was to their next destination. Where best to stay and the general structure of their holiday around New Zealand. It was disheartening, as New Zealand is so amazing, and should be on show!”

The business was set up with thought and care in 2008. As the team has grown, the amount of happy customers has also rapidly grown. In fact, the business has grown so much that we now have New Zealand Guided Tours standing alone in all its glory. Bringing us to the current day, with a busy beehive of an office full of friendly, helpful people helping clients, like you, book their perfect New Zealand Guided Holiday.

Our company philosophy is to deliver the most incredible New Zealand holidays available on the market. We achieve this through our expert local knowledge, our attention to detail, our extremely high level of customer service and our passion for ensuring the New Zealand holiday you book through us is without a doubt your best holiday yet.

We look forward to working with you!

Meet the Team

Francine Smith – Managing Director

Francine Smith – Managing Director

I am the owner of New Zealand Guided Tours. Originally from the North Island, I now call the South Island home, having lived in Wanaka since 2005. I am very passionate about presenting and sharing New Zealand with the rest of the world. New Zealand is one of the most stunning places on earth and our goal is to ensure you get to experience an amazing New Zealand guided tour, that is personalised and your most memorable holiday yet! I plan and book New Zealand tours for clients and feel it is important to maintain this contact to ensure we are consistently exceeding customer expectations. I am also heavily involved in the design and usability of our website and virtually all aspects of the company.

Email: info@newzealandluxuryescapes.com
Phone: +64 3 443 2111

Patrick Griffin – Guide, Chauffeur

Patrick Griffin – Guide, Chauffeur

I am the lead tour guide at New Zealand Guided Tours. I am passionate about showcasing what New Zealand has to offer and have intricate knowledge about New Zealand’s secret spots and of course all the must visit locations and attractions. Constantly travelling throughout New Zealand with our highly valued clients, means I bring the company up to the minute knowledge about what is happening around the country and anything new that is on offer. If you are interested in a guided tour of New Zealand and want a personalised experience taking advantage of priceless local knowledge, I would love to show you our piece of paradise.

Email: info@newzealandluxuryescapes.com
Phone: +64 3 443 2111

Sam Horlock – Logistics & Administration Manager

Sam Horlock – Logistics & Administration Manager

I am the Logistics and Administration Manager here at New Zealand Guided Tours. I was born in England and absolutely love New Zealand, I am lucky enough to now call New Zealand my home. I have travelled throughout a large number of countries in the World and New Zealand is by far the greatest. I deal with anything Administrative in our friendly office and have the pleasure of dealing with our trusted suppliers to help make your New Zealand trip a once in a lifetime experience.

Email: info@newzealandluxuryescapes.com
Phone: +64 3 443 2111

Emma Bradley – Assistant Manager

Emma Bradley – Assistant Manager

I’m Emma, your friendly and dedicated Assistant Manager at New Zealand Guided Tours. With my passion for travel and my knack for organisation, I’m here to ensure that your journey is smooth and hassle-free. From coordinating logistics to providing exceptional customer service, I’ll be your go-to person for any assistance you need along the way. I will help to make your travel dreams a reality and create unforgettable memories. Adventure awaits! 

Email: info@newzealandluxuryescapes.com
Phone: +64 3 443 2111

Alex Gillespie – Senior New Zealand Tour Consultant

Alex Gillespie – Senior New Zealand Tour Consultant

Avid traveller, passionate guided tour consultant. I’m here to help create an unforgettable, New Zealand experience for you. I have a great sense of adventure and interests such as Lord of the Rings, hiking, New Zealand culture and seeking out stunning landscapes. I have been lucky enough to travel New Zealand extensively, with a keen interest for heading off the beaten track to seek out hidden gems… I now get to share these hidden gems with you! I can’t wait to create a once-in-a-lifetime New Zealand Guided Tour for you, let’s get planning!

Email: info@newzealandluxuryescapes.com
Phone: +64 3 443 2111

Samantha Wilson – Senior New Zealand Tour Consultant

Samantha Wilson – Senior New Zealand Tour Consultant

Travel lover and experienced New Zealand guided tour consultant. I’m here to book an amazing New Zealand privately guided tour for you. Born and raised on the West Coast of the South Island, I am local and love exploring the natural beauty of New Zealand and now I get to share my experience and passion with you. My love for the great outdoors has only grown since making the move down to Wanaka. I can’t wait to share our stunning country with you, let’s start planning your New Zealand vacation tour!

Email: info@newzealandluxuryescapes.com
Phone: +64 3 443 2111

Nicole Stevenson – Senior New Zealand Tour Consultant

Nicole Stevenson – Senior New Zealand Tour Consultant

I am a passionate travel enthusiast with a deep love for New Zealand. Born and raised in Central Otago on  New Zealand’s South Island, I am a local who loves to explore my own backyard. As a senior New Zealand Tour Consultant, I get to share my knowledge and expertise with you so you can explore the breathtaking landscapes, hidden gems, and vibrant culture that New Zealand has to offer. I’m here to make your journey through Aotearoa truly unforgettable!

Email: info@newzealandluxuryescapes.com
Phone: +64 3 443 2111

Sarah Christie – Guided Tours Logistics Specialist

Sarah Christie – Guided Tours Logistics Specialist

I am a Logistics and Administration Specialist here at New Zealand Guided Tours. Originally from Dunedin, New Zealand, I shifted to Wanaka many years ago and have been working within the company ever since. I have extensive knowledge of New Zealand and the amazing travel offerings available. I work behind the scenes to ensure your New Zealand itinerary and tour is seamless.

Email: info@newzealandluxuryescapes.com
Phone: +64 3 443 2111

Gen Boalch – Guided Tours Logistics Specialist

Gen Boalch – Guided Tours Logistics Specialist

Kia ora! I’m Gen, your logistics specialist at New Zealand Guided Tours. With my attention to detail and love for organization, I’ll ensure that every aspect of your private New Zealand Tour runs like clockwork. My passion for travel has taken me around the globe, and I’m now able to share my experiences by helping book unforgettable New Zealand Tours for others. 

Email: info@newzealandluxuryescapes.com
Phone: +64 3 443 2111

 

Quick Enquiry

Travel Consultants

Contact your personal New Zealand Travel specialist today...

Nicole Stevenson – Senior New Zealand Tour Consultant
Emma Bradley – Assistant Manager
Sarah Christie – Guided Tours Logistics Specialist
Alex Gillespie – Senior New Zealand Tour Consultant
Gen Boalch – Guided Tours Logistics Specialist
Sam Horlock – Logistics & Administration Manager

Contact us: +64 3 443 2111
E: info@newzealandguidedtours.com
Hours: Mon–Sat, 9am-5pm (NZDT)

New Zealand Travel Organiser Group

Click here to find out more about us...

New Zealand Travel Organiser
New Zealand Luxury Escapes
New Zealand Guided Tours
New Zealand Ski Packages