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About Us

New Zealand Guided Tours:   Blog | Reviews | FAQ's | Why Choose Us? | Meet Our Guides | Contact Us

We Make Your New Zealand Holiday Dreams Come True

New Zealand Guided Tours offers the country’s best range of guided tour packages. Arranging stress-free vacations for couples, groups and families is our passion.

Our New Zealand guided tours include all of New Zealand’s top destinations. In the South Island, these include Queenstown, Milford Sound, and Lake Tekapo. And in the North Island, these include Auckland, Wellington, the Bay of Islands, and Rotorua.

We promise to bring you the best New Zealand guided tour on offer, whether it’s your first time to New Zealand or your tenth!

As Wanaka/Queenstown locals, we know the secrets to creating an amazing guided tour. Select from over 30 New Zealand guided tours or simply tell us what you would like to do. We will help bring your dream New Zealand holiday to life.

What Our Customers Are Saying About Us

“It is with great pleasure that I and on behalf of Yennie and Luk Family (Larry, Connie & Ka Yui) write this testimonial to you, Patrick and your whole team. We have been back only a short while and have not stopped talking about how wonderful the tour was, how well everything was organised. You replied to us really efficiently every time and there were no hiccups during the journey. We would like to thank you for arranging a wonderful trip for us that exceeded all our expectations! […] We just had an amazing time from the minute we landed in Christchurch until we left. Patrick is an excellent tour guide, with his thoughtfulness, sharing of knowledge, the sightseeing became more meaningful. He was also patience, kind and helpful, which allow us to see him not just a guide but as a great friend towards the end of our holiday. […] THANK YOU from the bottom of our hearts to you and Patrick for making our NZ Trip memorable! You will be the first person we contact when we plan our next vacation to New Zealand.” – Toh & Luk Family (SawTin, Yennie, Larry, Connie & Ka Yui).

“I just wanted to say how much Jo and I enjoyed our time in New Zealand. We really loved all the things we did and saw during our tour. I would also like to say how much we appreciated our tour guide Chris’ extensive knowledge of all things New Zealand. We learned a great deal about the history and geography of the country, and its wine and chocolate! Thank you for helping to make it a truly memorable holiday.” – Fran Franks.

Why Book with New Zealand Guided Tours?

  • EFFICIENT: You will receive your detailed quote within 12 hours and all email communication will be quick and thorough.
  • PERSONAL: No two holidays are the same. We ensure your holiday is exactly what you are looking for and always treat each client like family.
  • TRANSPARENT: We always include and detail all costs to ensure there are absolutely no surprises.
  • NEW ZEALAND EXPERTISE: We have experienced all that New Zealand has to offer–we know it like the back of our hand and it’s an honour to pass our knowledge on to you.  We’re passionate about giving you a taste of the ‘real’ New Zealand!
  • DILIGENT: Every itinerary is triple-checked to ensure complete accuracy.  We pride ourselves on our attention to detail, so you can rest assured that your vacation will go smoothly.
  • CALM: We take care of planning and booking every part of your New Zealand holiday. Just tell us your ideas and we will organise everything for you.
  • HIGH QUALITY: We have inspected the accommodation properties, trialled the activities, personally vetted our tour guides and tested every product that we are selling–all to make sure we are only delivering the best to our clients.
  • YOU ARE OUR PRIORITY: We value you, and we want to ensure your time in New Zealand is unforgettable. We will look after every group who books with us with thought and care through the entire process.

Who are New Zealand Travel Organiser Group

New Zealand Guided Tours is part of the New Zealand Travel Organiser group. After working in the Tourism industry for years, and with a Bachelor of Tourism and a Bachelor of Commerce up her sleeve, Francine saw a gap in the market.  “There were so many travellers coming to New Zealand with no idea about where to travel to next, how far the travelling distance was to their next destination, where best to stay and the general structure of their holiday around New Zealand. It was disheartening, as New Zealand is so amazing, and should be on show!”

The business was set up with thought and care. As the team has grown, the amount of happy customers has also rapidly grown. In fact, the business has grown so much that we now have New Zealand Guided Tours standing alone in all its glory. Bringing us to the current day, 8 years on, with a busy beehive of an office full of friendly, helpful people helping clients, like you, book their perfect New Zealand Guided Holiday.

Our company philosophy is to deliver the most incredible New Zealand holidays available on the market. We achieve this through our expert local knowledge, our attention to detail, our extremely high level of customer service and our passion for ensuring the New Zealand holiday you book through us is without a doubt your best holiday yet.

We look forward to working with you!

Meet the Team

Francine Smith – Managing Director

I am the owner of New Zealand Guided Tours. Originally from the North Island, I now call the South Island home, having lived in Wanaka for the last 15 years. I am very passionate about presenting and sharing New Zealand with the rest of the world. New Zealand is one of the most stunning places on earth and our goal is to ensure you get to experience an amazing New Zealand guided tour, that is personalised and your most memorable holiday yet! I plan and book New Zealand tours for clients and feel it is important to maintain this contact to ensure we are consistently exceeding customer expectations. I am also heavily involved in the design and usability of our website and virtually all aspects of the company.

Contact : [email protected]
Phone: +64 3 443 2111

Francine Smith – Managing Director

Patrick Griffin – Guide, Chauffeur

I am the lead tour guide at New Zealand Guided Tours. I am passionate about showcasing what New Zealand has to offer and have intricate knowledge about New Zealand’s secret spots and of course all the must visit locations and attractions. Constantly travelling throughout New Zealand with our highly valued clients, means I bring the company up to the minute knowledge about what is happening around the country and anything new that is on offer. If you are interested in a guided tour of New Zealand and want a personalised experience taking advantage of priceless local knowledge, I would love to show you our piece of paradise.

Contact : [email protected]
Phone: +64 3 443 2111

Patrick Griffin – Guide, Chauffeur

Kelly Hughes – Guided Tours Consultant

I am a Guided Tours Consultant here at New Zealand Guided Tours. Having travelled to various places around the world, I can safely say there is no place quite like New Zealand. We are incredibly lucky to have such a wealth of stunning scenery and landscapes that seem to change at every turn, and being a small country of warm and welcoming people simply adds to the charm. I am proud to call New Zealand home and love to show it off at every opportunity! I look forward to making your holiday to this beautiful country a fantastic and memorable experience.

Contact : [email protected]
Phone: +64 3 443 2111

Kelly Hughes – Guided Tours Consultant

Kirsten Roxburgh – Guided Tours Consultant

I am a Guided Tour Consultant here at New Zealand Guided Tours. I thoroughly enjoy creating smooth & memorable guided tours tailored to our clients’ preferences & interests. From mountains to glaciers, starry skies to glowing caves, New Zealand has a wealth of astounding experiences ready and waiting for you to explore. I have lived and traveled throughout our beautiful country and take pride in using my extensive knowledge of New Zealand to help others. I look forward to working with you to create your wonderful New Zealand Guided Tour.

Contact : [email protected]
Phone: +64 3 443 2111

Kirsten Roxburgh – Guided Tours Consultant

Nic Ross – Guided Tours Consultant

I am a Guided Tour Consultant here at New Zealand Guided Tours. I am from Nelson and have spent quite a few years living in Christchurch. After two years exploring the Rocky Mountains in Canada, I have returned to New Zealand and I am lucky enough to call Wanaka home! I love the mountains, and spend as much time as I can exploring all that New Zealand has to offer. I have travelled extensively throughout New Zealand, and I am always reminded how lucky we are to live here. New Zealand is an amazing country offering outstanding natural beauty, outdoor activities and fantastic ski fields! I love creating holidays showcasing our amazing country, I look forward to planning and booking your most memorable guided tour yet!

Contact : [email protected]
Phone: +64 3 443 2111

Nic Ross – Guided Tours Consultant

Sam Horlock – Logistics & Administration Specialist

I am the Logistics and Administration Specialist here at New Zealand Guided Tours. I was born in England and absolutely love New Zealand, I am lucky enough to now call New Zealand my home. I have travelled throughout a large number of countries in the World and New Zealand is by far the greatest. I deal with anything Administrative in our friendly office and have the pleasure of dealing with our trusted suppliers to help make your New Zealand trip a once in a lifetime experience.

Contact : [email protected]
Phone: +64 3 443 2111

Sam Horlock – Logistics & Administration Specialist

Rebecca Vickers – Guided Tours Consultant

I am a Guided Tours consultant here at New Zealand Guided Tours, as well as a content writer for our New Zealand Guided Tours blog. I first arrived in New Zealand on a working holiday 8 years ago, and after falling in love with the country, I never left. In the years since then, I have traveled both islands extensively. An avid hiker, photographer, and outdoor adventurer, as well as a Lord of the Rings fan, I enjoy crafting custom tours for clients who want something extra out of their holiday. To every itinerary I work on, I bring both the understanding of what it’s like to experience New Zealand for the first time and the in-depth knowledge of a local. With extensive experience designing tours for groups of between 2 and 35 people, I will ensure every part of your tour flows seamlessly, from group accommodation and activities to meals and transportation. Most of our guided tour packages are bespoke, designed around the interests and requirements of each group; when I design each custom guided tour, I take special care to balance pacing, varied experiences, top destinations, and relaxation for a thoroughly enjoyable experience. I look forward to working with you create the New Zealand tour of a lifetime.

Contact : [email protected]
Phone: +64 3 443 2111

Rebecca Vickers – Guided Tours Consultant

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Call us now: +64 3 443 2111
Or email: [email protected]
Hours: Mon–Sat, 9am-5pm (NZDT)

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